Changing Account Information

If you're transferring ownership of your Smore account or simply updating your information, you can change the first name, last name, and email address on file.

⚠️ If your account was created using Google or Facebook login, you'll need to contact support to convert it to an email/password login before making these changes.

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To change your name or email address

1. Hover over Account in the top-right corner and select Account & Billing. 
2. Click Edit Profile next to your name. 
3. Update the First Name, Last Name, and Email Address fields. 
4. Click Update Profile to save your changes.

💡 Tip: Consider updating your Screen Name as well; this appears in the sender address when you send newsletters.

Note: If the new owner already has a Smore account associated with their email address, they’ll need to delete that account first before using the same email for a new Smore account.

Learn how to delete a Smore account 

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To change your password

If you’re transferring your account to someone else or simply want to update your password, you can do so from the Edit Profile page.

⚠️ Important:

If you signed up using Google or Facebook, you can’t change your password directly. Please contact [e-mail] to switch to an email and password login.

To update your password:

1. Go to Account & Billing › Edit Profile. 
2. Scroll to the Change Password section. 
3. Enter your new password and click Update Profile to save.

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To change your profile picture

You can personalize your account by uploading a new profile image.

1. Hover over Account in the top-right corner and select Account & Billing. 
2. Click Edit under your current profile picture. 
3. Choose a new image from your computer and click Open to upload it.

Click here to return to the main page. 

Need more help? Reach out to [e-mail]!