Email Deliverability

✉️ Emailing Your Newsletters

One of Smore’s most helpful tools is the ability to send newsletters directly from the platform to your contacts’ inboxes. It’s a fast, simple, and convenient way to reach your audience.

👉 For step-by-step instructions on how to email your newsletters through Smore, click here.

---

Reading Your Email Report

Your Email Report is part of your newsletter’s Analytics Report. To access it, open Analytics and click the button below for a full overview.

Troubleshooting Email Delivery

Sometimes, an emailed newsletter may not reach your contacts’ inboxes. This can happen for a few reasons, such as emails being delivered but not received, bounced, or dropped.

To help you resolve these issues:

The Email Report Guide: for insights into how your emails performed. 

The Email Deliverability FAQ: for common issues and solutions.

---

FAQs

Questions About Email Deliverability?

Wondering about things like:

Why do I see a green check mark next to a contact’s email, but they didn’t receive the newsletter? 

What do gray dots mean next to my contacts after sending? 

How long does delivery take? 

Should I resend the newsletter?

You’ll find answers to these questions (and more) in our Email Deliverability FAQ.

Click here to return to the main page. 

Need more help? Reach out to [e-mail]!