Teams | Verified Sender Domain – Smore

👋 Just a Heads-Up!

The Verified Sender Domain feature is available only to users on a Smore for Teams Account.

A Team Account helps schools, districts, and organizations streamline communication and build a consistent brand recognized by their entire audience.

What Is a Verified Sender Domain?

By default, when a newsletter is sent through Smore, recipients see the sender’s email as: yourscreenname@user.smore.com.

With a Verified Sender Domain, all members of your Team Account can send newsletters using your district’s domain instead of Smore’s. For example: yourscreenname@sunshine.edu

This ensures communication looks professional, consistent, and trustworthy.

How to Set Up Your Verified Sender Domain

Go to your Management Dashboard and click on Verified Sender Domain.
Click the "Get Started" button to begin. Share the Records with IT. The next page will display SPF and DKIM records.
Click “Share with IT Department” to send these details directly to your IT team so they can complete the setup.

FAQs

Q. Why is a Verified Sender Domain important?

Privacy compliance: Many schools and districts require newsletters to be sent from their official domain rather than Smore’s.
Consistency & branding: Parents and community members recognize your district’s email domain, which boosts trust, engagement, and open rates.

Q. Who has access to Verified Sender Domains?

Only Admins and Owners on Smore for Teams can access this feature.

Q. What if my IT department has trouble setting this up?

Reach out to your Smore for Teams Customer Success Manager for personalized assistance.

✨ Pro Tip: Using your verified domain builds parent trust and reduces the chance of newsletters landing in spam folders.

Click here to return to the main page.

Need more help? Reach out to support@smore.com!